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Our Team

President - Bruce R. Hiskey

Small town boy, Bruce Hiskey, grew up in Cedar City, Utah. He graduated with his Bachelors at Southern Utah University, and then received his Masters in Business Administration from Brigham Young University.

After College, Bruce started his career with Xerox Corporation. During his 28 years with Xerox, he focused on creating personal relationships with his clients - giving him a unique personal touch with large corporate resources. 

Bruce's  philosophy has always been to always do what is right for the customer first, then worry about what is right for the company. 

Bruce and his wife Lana, settled in Spanish Fork, where they raised their four children. 

Bruce started Total Business Solutions in 2014 and became an independent Xerox dealer. Bruce believes the greatest value of being in this industry is the relationships that are formed and the opportunity to make the office environment run a little smoother each day.

Feel free to contact him with any questions at: | 801-473-7246

Business Manager - Ryan J. Westenskow

Ryan J Westenskow, CPA, is certified in Utah and Colorado, and is co-founder of Red Rock CPAs. He has worked in public accounting and industry for over 15 years. Early in his career, Ryan quickly realized many business owners need more than a regular CPA/Accountant. They need a business advisor who has specialized knowledge of their respective industry.

Ryan Graduated from Brigham Young University with a Master's of Accountancy, with an emphasis in Audit. He is also a Series 7 Financial Advisor, and has been working with Total Business Solutions since 2014.

Ryan and his wife Stacey have four young boys and spend their free time skiing, biking, and enjoying the outdoors.

Warranty Manager - Max Behling

Max works with Total Business Solutions handling business accounts and warranties, and has been doing so since 2014. Prior, Max worked for Brigham Young University for 36 years where he designed the construction of, and managed, Campus Craft and Floral, and Cougar Creations Print Center.

Later, Max was responsible for all copy centers on BYU's Campus, including the Digital Production Center, and received the EDP (Electronic Document Professional) Award from Xplor International.

Max and his wife, Ann Risenmay Behling, have been married for 44 years. They have four daughters and 12 grandchildren.

Feel free to contact him with any questions at:

Office Manager - Shalee Taylor

Shalee Taylor is Total Business Solutions' Communications Specialist and Supplies Manager. She is fluent in Spanish and has lived in Bolivia and New York. She graduated from Brigham Young University with a Bachelors in Public Relations, Communications, and minored in Spanish. 

Shalee handles all supply request needs as well as the media outreach of Total Business Solutions. 

Feel free to contact her with any questions at: | 801-380-4855

Office Administrator - Kelsey Glenn

Kelsey graduated with her Bachelors degree from Utah State University, and has worked for Total Business Solutions for three years. She handles distribution of all product warranties throughout the company and keeps things running smoothly when it comes to the books.

Kelsey lived in Texas for three years while her husband finished his residency as an E.R. doctor. They have four kids and have since moved back to Utah.

Feel free to contact her with any questions at: 

Service Tech - Houston Hiskey

Houston Hiskey is Total Business Solutions' Service Technician. He has an electrical background and is certified to work on all of our machines.

Houston handles all technical machine requests for Total Business Solutions.

Feel free to contact him with any questions at:

Why You Need Us

Have you ever had a meeting or presentation you were supposed to give, and the printer was malfunctioning? It’s a stressful moment when you realize you are short on time and the printer is spitting out ink and jamming. Bottom line, a business needs a printer. Documents, paperwork, and announcements are all commonly printed in successful businesses, and you can’t afford to have the printer going out on you. You need a reliable machine with a reliable technician to come and help when those problems occur. That’s where we come in. 

Total Business Solutions has the ability to offer you the best pricing for Xerox machines and supplies in the county. Seriously. If someone offers a better price, let us know – and we’ll beat it!

About Us

What We Do

Total Business Solutions (TBS) is a company founded on over 30 years of experience selling equipment, supplies, and providing technical services all over the country. Our goal is to help your businesses or nonprofit to successfully execute your endeavors without worrying about malfunctioning machinery.

How We Got Started

After spending 28 years working for Xerox Corporation, Founder Bruce Hiskey branched off and began Total Business Solutions as an independent Authorized Xerox Dealer. Total Business Solutions delivers the full suite of Xerox printers and multifunctional devices. Our customers range from companies with offices in all 50 states, to the small local offices. TBS is a family-owned business that measures success by pleasing our customers every day.

Customer Support

Total Business Solutions' services include managed print services, document workflow consulting, and technical support. Our service technicians are certified on the products we sell as well as many older products.

Contact Total Business Solutions today to learn more about how they can address your printing needs.

Awards Received

Bruce and Total Business Solutions have been the recipient of several prestigious industry awards.   

  • While a direct employee of Xerox Bruce received the highly coveted Presidents Club Award 15 different years, and the Par Club Award 5 different years.
  • Bruce was awarded the Star Award for being the top performer in the western U.S. on two different occasions.

Other local awards have included   

  • Top Performance in units sold monthly, quarterly,  and yearly.
  • Total Business Solutions has been awarded the Xerox Partner of The Year in 2014 as well as the Deal of The Year.
  • Bruce was awarded the #1 Services & Solutions Account Executive and #1 Sold Revenue in the Country.

Where We Are Located

Total Business Solutions is nestled in the mountains of Utah with a client base throughout the United States. TBS is also recognized as the highest-level partnership with Xerox Corporation. TBS receives numerous Xerox and business awards every year, which include the 2015 Xerox Deal of the Year, Hero Customer Service Award and Sales Star Awards.